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Sku: C-SRVRA4

INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged UConnect 3 8.4-inch touchscreen RA4 or RA3 radio? These Infotainment systems are featured in many Chrysler / Dodge / Jeep / RAM vehicles from 2013-2018 as listed below. Repair or replace yours today! Some common problems with these systems are the following:

  • Touchscreen Related - Cracked, shattered, dented, scratched, or worn digitizer. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
  • Circuit Board Related - Sierra Wireless module air card failure. No power, no video, no sound, or stuck on initial power on splash/logo screen. Failed update or interrupted update causing reboot loop. MMC failure. BOLO error.
  • Navigation Related (RA4) - GPS fails to pinpoint your location, NAV stuck in "Loading" loop or map database undefined.
  • Sirius Satellite Radio - Tuner failure or broken fakra barb.
  • Connectors - Broken rear Fakra or molded connectors.
  • Software/Firmware - Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.

SERVICES

  • Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged system as a core with the enclosed return shipping label. It's that easy!
  • Please Repair My Display - Select this option to have your system professionally repaired. Simply remove your system and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.

VEHICLE COMPATIBILITY

2015-2017 Chrysler 200
2015-2016 Chrysler 300
2015-2016 Dodge Challenger
2015-2016 Dodge Charger
2014-2017 Dodge Durango
2013-2017 Dodge/SRT Viper
2014-2018 Jeep Cherokee
2014-2017 Jeep Grand Cherokee
2013-2017 Ram Truck 1500-5500

  • Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
  • If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

INSTALLATION

Simply remove and replace your vehicle's factory installed defective/damaged radios. Most radios are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

    THINGS TO KNOW

    • Please refer to our Repair Authorization Form for our service terms and FAQs.
    • Replacement or repaired system will contain the latest & greatest software/firmware update. It is not guaranteed to contain the latest navigation update if equipped.
    • If replacing a defective system in a Chrysler 200 or Jeep Cherokee a PROXI alignment must be performed at your local FCA dealer.

    Product Reviews

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    Shipment processing time:

    All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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    Shipping charges and delivery estimates for your order will be calculated and displayed at checkout.

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    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties and Taxes:

    Infotainment.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages:

    Infotainment.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

    Please save all packaging materials and damaged goods before filing a claim.

    Returns Policy:

    Our ​Return Policy/Warranty Terms​ provides detailed information about options and procedures for returning your order.

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