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INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged Ford GPS Navigation Radio? Repair or replace yours today! Some common problems with these units are the following:

  • Touchscreen Related - Cracked, shattered, dented, scratched, or worn digitizer. Many times the screen will not respond to touch. The LCD display may also appear black or blank resulting from internal failure.
  • Circuit Board Related - No power, no video, no sound, or stuck on initial power on splash/logo screen.
  • Navigation Related - GPS fails to pinpoint your location, black screen after pressing "Map" button, or no navigation database found.
  • CD Drive - Screen shows "Read Error" or "Reading" for a long period of time after disc is inserted. Many times the internal CD changer mechanism will get jammed so inserting a disc or ejecting a disc into the internal CD changer is impossible. Many times a defective mechanism will also emit an audible clicking sound.
  • Connectors - Broken rear Fakra or molded connectors.
  • Software/Firmware - Buggy or lagging operating system. In many cases this can be resolved after we load the latest available software update.

SERVICE OPTION

  • Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
  • Please Repair My Radio - Select this option to have your radio professionally repaired. Simply remove your radio and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.

VEHICLE COMPATIBILITY

2009 Ford E-150 & E-250
2007-2008 Ford Edge
2008 Ford Escape
2007-2008 Ford Expedition
2006-2008 Ford Explorer
2007-2008 Ford Explorer Sport Trac
2004-2008 Ford F-150
2005-2008 Ford F-250-F-550 Super Duty
2005-2007 Ford Five Hundred
2005-2007 Ford Focus
2004-2007 Ford Freestar
2005-2007 Ford Freestyle
2006-2009 Ford Fusion
2004-2009 Ford Mustang
2008-2009 Ford Taurus
2008-2009 Ford Taurus X

2006-2008 Lincoln Mark LT
2007-2008 Lincoln MKX
2007-2009 Lincoln MKZ
2007-2008 Lincoln Navigator
2006 Lincoln Zephyr

2008 Mercury Mariner
2006-2009 Mercury Milan
2006-2008 Mercury Mountaineer
2005-2007 Mercury Montego
2004-2007 Mercury Monterey
2008-2009 Mercury Sable

  • Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
  • If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

INSTALLATION

Simply remove and replace your vehicle's factory installed defective/damaged radio. Most are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

    THINGS TO KNOW

    • Please refer to our Repair Authorization Form for our service terms and FAQs.
    • If you own a Lincoln vehicle and you would like to replace your navigation radio please call us to special order.
    • A navigation software CD map disc is not included upon repair or replacement. Simply utilize the one that is currently in your factory radio.
     

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