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Sku: G-SRVCUE-TS

INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged Screen or LCD for the Cadillac CUE System? These Infotainment systems are featured in many Cadillac vehicles from 2013-2017 as listed below. Repair yours today! To determine if your system qualifies for the repair service, please read below.

  • Touchscreen Related - Cracked, shattered, dented, scratched, or worn digitizer. These have also been seen to have round spiderwebbing cracks around the corners of the screen. Many times the screen will not respond to touch, and in worse cases, will touch on their own.
  • LCD Related - If physically damaged, blotches in display, partial display, worst cases no display whatsoever. IF NO DISPLAY READ FURTHER BELOW

If the CUE is not getting a display, no image on the screen and there is no visible damage to the screen, there is a chance that this may be an issue with the HMI Module and may not be the CUE at all. If there is no display or image, please go visit the dealer, and have them run a diagnostic to find out if the CUE itself is the culprit before choosing this service.

SERVICES

  • Please Repair My Display - Select this option to have your system professionally repaired. Simply remove your system and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.
  • Full Replacement - If you would prefer to have a full replacement CUE, for if the damage to the system is more than just the Touch Screen or LCD... Such as non responsive touch on the lower portion of the CUE or wear and tear, please visit this page Full Replacement CUE Center Stack

VEHICLE COMPATIBILITY

2013-2017 Cadillac ATS
2014-2017 Cadillac CTS
2013-2016 Cadillac SRX
2013-2017 Cadillac XTS
2015-2019 Cadillac Escalade
2014-2016 Cadillac ELR

  • Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
  • If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

INSTALLATION

Most radios are attached to the dash with 4 screws. Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

Installation of this product would be rated a 2 out of 5. 1 being extremely easy and 5 being extremely difficult. It is recommended prior to installing any automotive electronics that the negative battery terminal be disconnected. Easily do it yourself or use one of our Verified Installers to assist.

If you need any assistance along the way please feel free to visit our YouTube page

 

    THINGS TO KNOW

    • This Service is only for Touch Screen and LCD. If the LCD is having issues that result in no Diplay, please see your Dealer first for Diagnosis.
    • Please refer to our Repair Authorization Form for our service terms and FAQs.

    Product Reviews

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