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INTRODUCTION 

Do you own a vehicle with a factory installed defective or damaged 2007-2014 Cadillac Escalade GPS Navigation Radio? Repair or replace yours today! Some common problems with these units are the following:

  • Display Screen Related - Cracked, shattered, dented, scratched, or faded touch screen, No touch response, Scrambled Display, Blank or Black screen.
  • Circuit Board Related - No Power, No Video, No Sound, Stuck on Splash/Logo screen.
  • Navigation Related - Screen shows "Read Error" after Disc is inserted, Disc will not eject, Disc will can not be inserted, Screen shows "Reading" for more than 1 min, An audible clicking sound is heard while inserting a disc.
  • CD Drive - Screen shows "Read Error" after Disc is inserted, Disc will not eject, Disc will can not be inserted, Screen shows "Reading" for more than 1 min, An audible clicking sound is heard while inserting a disc.

 

SERVICE OPTION

  • Full Replacement - Please select this option and we will send you a fully refurbished product. Once you receive it swap the products and return your defective or damaged unit as a core with the enclosed return shipping label. It's that easy!
  • Please Repair My Radio - Select this option to have your radio professionally repaired. Simply remove your radio and ship it to our facility along with our Repair Authorization Form. Allow 2-3 days for repair and we will return it to you with a full warranty.

 

VEHICLE COMPATIBILITY

2007-2009 Cadillac Escalade
2010 Cadillac Escalade
2011-2014 Cadillac Escalade
  • Please let us know your vehicle's year/make/model upon checkout using our Compatibility Guarantee form. What's This?
  • If you don't see your vehicle listed, use our Year/Make/Model search located towards the top of your screen to find products tailored to your specific vehicle!

 

SELECT RADIO TYPE

2007-2009 - Select this variant if your Cadillac is a model year 2007, 2008, or 2009. Your radio type has an internal 6-disc CD changer and a single map disc drive.

2010 - Select this variant if your Cadillac is a model year 2010. Your radio type has an internal 6-disc CD changer, a single map disc drive, and USB cable input.

2011-2014Select this variant if your Cadillac is a model year 2011, 2012, 2013, or 2014. Your radio type has a single disc CD/DVD player, an SD card for map data, and USB cable input.


INSTALLATION

Simply remove and replace your vehicle's factory installed defective/damaged radio. Most are attached to the dash with 4-6 screws. Easily do it yourself or use one of our Verified Installers to assist.

Our YouTube page may also contain a video on how to remove and replace.

 

    THINGS TO KNOW

    • Please refer to our Repair Authorization Form for our service terms and FAQs.
    • A navigation software CD map disc or SD map card is not included upon repair or replacement. Simply utilize the one that is currently in your factory radio.

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